About Lakeside Audiology and Hearing Solutions, LLC
At Lakeside Audiology and Hearing Solutions, LLC, we’re committed to helping our patients restore their hearing and improve their quality of life. Armed with the latest hearing loss treatments, we’ll help you get back to doing what you love. Meet our team of highly qualified audiologists and hearing experts.
Meet the Team
Paige Helfer, Au.D.
Doctor of Audiology
Paige M. Helfer AuD, is a Doctor of Audiology, Hearing Aid Dispenser and President of Lakeside Audiology and Hearing Solutions LLC. Dr. Helfer’s private practice in Upstate New York, has locations in Canandaigua, Batavia and Brighton, New York.
Read more For more than 25 years, Dr. Helfer has worked to help patients with hearing loss and tinnitus to find the most comprehensive treatment solutions available in Hearing Healthcare. Working with manufacturers of state of the art hearing aid technology and hearing protection, Dr. Helfer has dedicated herself to provide her patients with a holistic approach to meeting their hearing and lifestyle goals, guiding them through this life changing process and improving communication with their loved ones.Dr. Helfer offers a warm and collaborative approach to Audiology. Her belief that anyone struggling with a major life transition can benefit from a safe space to share their hearing concerns, has attracted patients and their families to her unique and personalized practice.
Dr. Helfer earned her Doctorate Degree from Salus University in 2001 after obtaining her Masters Degree in Communication Sciences and Disorders from Syracuse University, and her undergraduate studies from Nazareth College in Rochester New York. She is a member of the American Academy of Audiology. She enjoys summers with her family, fishing, boating, birding and gardening at her home near Lake Ontario.
David T. Nelson, Au.D
Doctor of Audiology
During her time at Nazareth, it was discovered that she had hearing loss and decided to pursue a career in audiology. She graduated from the University at Buffalo as a Doctor of Audiology in 2020. Megan is thrilled to have joined the team at Lakeside Audiology and is committed to providing a welcoming and comfortable environment for her patients on their journey to better hearing. In her free time, she enjoys teaching dance at a local dance studio. She currently resides in Churchville with her husband and their dog, Winnie.
Ashley Helfer, HIS
Hearing Instrument Specialist
Ashley is a dedicated healthcare professional with a unique blend of expertise as a Registered Nurse and a Hearing Instrument Specialist.
Read moreWith a strong foundation in comprehensive patient care, including assessment, treatment, and education, Ashley combines clinical nursing skills with specialized knowledge of hearing health. This integrated approach allows Ashley to provide holistic support to individuals facing hearing loss, from identifying potential issues and educating about hearing aids and devices to providing ongoing care. Ashley, born and raised in Rochester, is passionate about improving the quality of life for patients through empathetic communication and empowering them to navigate their hearing care journey with confidence.
Angus Salisbury, HIS
Hearing Instrument Specialist
Veronica Woodland, HIS
Hearing Instrument Specialist
Veronica is from Rochester, NY She obtained her associate’s degree in liberal arts from Monroe Community College. She joined Lakeside ENT in 2024 and transitioned to Lakeside Audiology and Hearing Solutions in 2025.
Read moreShe began her career in the medical field as a Medical Secretary in 2004. Her years of patient centered care and service are a benefit to all of us here at Lakeside Audiology and Hearing Solutions, LLC. Her personal interests include spending time outdoors with her husband, hiking, photography, drawing, and ceramics.
Sara Collett
Director of Operations
Sara is a native of Canandaigua who has been working in the hearing healthcare industry for over 15 years.
Read moreShe is Lakeside Audiology and Hearing Solutions’ Director of Operations. Our patients consistently praise her for her personal devotion to her job. Sara lives with her husband Jason and they have a daughter, Blake, who is a recent graduate of RIT. She and her husband are empty nesters who love and adore their two Cavalier King Charles Spaniels, Hazel and Harper. Sara loves to star gaze and watch classic old movies. Her favorite places to visit are Gettysburg and Virginia Beach!
Kelly Coyne
Patient Care Coordinator
Kelly is a native of Shortsville, NY and resides there with her husband Tim and their two dogs Oliver and Frankie. Her son Trenton is a graduate of the University of Rochester and resides in Buffalo, NY.
Read moreKelly has been with Lakeside Audiology for 6 years now and is our Patient Care Coordinator. She loves helping others and interacting with her patients. In her spare time she enjoys spending time with friends, attending concerts, traveling, and gardening.
Lyndsay Mruczek, FOP
Front Office Professional
Lyndsay is a native of Albion NY and has been in the Healthcare field for 12 years. Lyndsay believes the greatest wisdom is found in kindness and the simplest acts of compassion.
Read moreShe strives to provide the best customer care for each individual patient. She lives with her husband Jacob and their three daughters, Annalyse, Brinley, and Roslyn. Outside of the office you’ll find Lyndsay watching her girls in Band, Cheerleading, Dance and Soccer. Her favorite places to visit are the 1000 Islands and Myrtle Beach!
Jenna Conrow, FOP
Front Office Professional
Jenna is a native of West Irondequoit, NY and grew up with 3 other siblings. In her free time, she loves playing video games, reading, and Dungeons and Dragons.
Read moreJenna lives with her long-term partner, Alex and a house full of 4 legged babies. She has 3 dogs, Dexter, Delilah, and Starfire. 3 cats, Bootsy, Rocket, and Ren and a goldfish, Mr. Belvedere. Some of her favorite places to visit are the Adirondacks and going to the ocean. Jenna’s dream is to travel the world some day!
Renee Irving, FOP
Front Office Professional
Renee is a native of Avon, NY and is a graduate of SUNY Brockport. She is new to our practice and brings a lot of customer service experience. She lives with her dog Tito, enjoys music, and loves to snorkel.